Privacy Policy

Welcome to Jet's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jetspizza-meal.top, place orders, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy applies to all information collected through our website (jetspizza-meal.top), as well as any related services, sales, marketing, or events. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms described herein.

1. Who We Are

Jet's Pizza operates as a food service business in the United States. For the purposes of this Privacy Policy, "we," "us," or "our" refers to Jet's Pizza. Our contact details are as follows:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information above.

2. Information We Collect

We collect information about you in a variety of ways in order to provide and improve our services. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Information You Provide Directly

When you register an account, place an order, subscribe to our newsletter, fill out a form, participate in any promotions, or otherwise contact us, we may collect the following types of personal information:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details, bank account information, or other payment-related data processed via our secure third-party payment processors. Note that we do not store full payment card numbers on our servers.
• Transaction Data: Details about payments to and from you, and details of products and services you have purchased from us.
• Account Credentials: Username and password used to create and access your account.
• Communications Data: Your preferences in receiving marketing from us and your communication preferences, as well as any messages or feedback you provide.
• Dietary Preferences and Special Requests: Any food preferences, allergen information, or special instructions you submit as part of placing an order.

2.2 Information Collected Automatically

When you visit our website, our servers and analytics tools automatically collect certain information about your device and usage patterns. This may include:

• Device Information: IP address, browser type and version, browser plug-in types and versions, operating system and platform, device type, hardware model, and unique device identifiers.
• Usage Data: Pages you view, links you click, date and time of your visit, time spent on each page, referring URL, and other standard web log data.
• Location Data: General geographic location inferred from your IP address (city/state level), and if you permit it, more precise GPS-based location data to assist with delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies as described in Section 7 below.

2.3 Information from Third Parties

We may receive information about you from third parties such as:

• Social media platforms (if you connect your account or interact with our social pages).
• Third-party delivery or logistics partners who facilitate order fulfillment.
• Analytics providers who provide aggregated insights about how users interact with our website.
• Payment processors who confirm the validity and completion of transactions.
• Advertising networks that help us serve relevant advertisements.

3. How We Use Your Information

We use the information we collect for the following purposes, relying on the legal bases described:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including delivery and pick-up arrangements.
• Managing your account and providing customer support.
• Processing payments and preventing fraudulent transactions.
• Communicating with you about your orders, including confirmations, updates, and receipts.
• Personalizing your experience based on your previous orders and preferences.

3.2 Marketing and Promotional Communications

• Sending you promotional emails, offers, coupons, and news about our products and services, provided you have not opted out.
• Displaying targeted advertisements on our website and on third-party platforms using cookies and similar technologies.
• Conducting surveys, contests, and loyalty program management.
• You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

3.3 Analytics and Service Improvement

• Monitoring and analyzing usage trends and activities in connection with our website to improve its design, content, and functionality.
• Conducting internal research and development to improve our menu, services, and technology.
• Generating aggregated, anonymized statistical data about how our users interact with the platform.

3.4 Legal Compliance and Safety

• Complying with applicable laws, regulations, court orders, or other legal obligations under U.S. federal and state law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.
• Enforcing our Terms of Service and other agreements.
• Protecting the rights, property, or safety of Jet's Pizza, our customers, and the public.
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities.

4. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf or to assist us in analyzing how our site is used. These service providers have access to your personal information only to the extent necessary to perform their specific functions and are contractually obligated to maintain the confidentiality and security of your data. Service providers may include:

• Payment processing companies (e.g., Stripe, PayPal, or similar processors).
• Delivery logistics and dispatch platforms.
• Email marketing platforms.
• Cloud hosting and data storage providers.
• Customer relationship management (CRM) software providers.
• Website analytics services (e.g., Google Analytics).
• Fraud detection and prevention services.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, regulation, subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation under federal or state law.
• Protect and defend the rights or property of Jet's Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of the website or the public.

4.3 Business Transfers

In the event that Jet's Pizza undergoes a merger, acquisition, restructuring, sale of all or a portion of its assets, or other similar business transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information in such circumstances.

4.4 Aggregated or Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions and are bound by confidentiality obligations.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant third-party payment processors. We do not store complete credit card numbers on our systems.
• Regular Security Audits: We conduct periodic reviews of our security practices and update our systems in response to known threats and vulnerabilities.
• Firewalls and Intrusion Detection: We maintain firewalls and use intrusion detection systems to monitor our network for suspicious activity.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities as required by applicable law, including applicable U.S. state data breach notification laws.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are also responsible for safeguarding your own account credentials and should notify us immediately if you suspect unauthorized use of your account.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under U.S. law. We honor these rights and have established processes to facilitate your requests.

6.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit how we use or disclose your sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA privacy rights.

6.2 General U.S. Consumer Rights

Regardless of your state of residence, we provide the following rights as a matter of our general privacy practices, consistent with consumer protection principles upheld by the FTC Act:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
• Right to Deletion: You may request that we delete your personal data, subject to our legal and legitimate business obligations.
• Right to Portability: You may request a structured, commonly used, machine-readable copy of your personal data to transfer to another service provider, where technically feasible.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Emailing us at: [email protected]
• Visiting our website: jetspizza-meal.top

We will acknowledge your request within 10 business days and aim to fulfill your request within 45 calendar days. If we require additional time, we will notify you within the original 45-day period. We may need to verify your identity before processing certain requests to protect your privacy and prevent unauthorized access.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. Cookies are small text files stored on your device when you visit a website.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, enabling features like shopping cart management and secure login.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently, helping us improve site performance.
• Functionality Cookies: These allow the website to remember choices you make (such as saved addresses or preferences) to provide a more personalized experience.
• Targeting and Advertising Cookies: These are used to deliver relevant advertisements and marketing content based on your browsing behavior.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website. For detailed information on how we use cookies, please refer to our full Cookie Policy, which is available on our website at jetspizza-meal.top.

Additionally, you may opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. The criteria we use to determine retention periods include:

• Account Information: Retained for the duration of your account and for up to 3 years after account closure, unless a longer retention period is required by law.
• Transaction and Order Data: Retained for up to 7 years to comply with tax, accounting, and financial record-keeping requirements.
• Marketing Preferences and Communications: Retained until you unsubscribe or withdraw consent, plus an additional period of up to 2 years to maintain records of consent.
• Usage and Analytics Data: Typically retained in aggregated or anonymized form indefinitely, with identifiable usage logs retained for up to 24 months.
• Customer Support Records: Retained for up to 3 years from the date of the last interaction to allow us to address any subsequent complaints or disputes.
• Legal and Compliance Data: Retained for as long as necessary to comply with applicable legal obligations, resolve disputes, or enforce our agreements.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data disposal procedures.

9. Children's Privacy

Jet's Pizza does not knowingly collect, solicit, or use personal information from individuals under the age of 18. Our website is not directed to children, and we do not market our services to minors. If you are under 18, please do not use our website or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without appropriate parental consent, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action.

Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA) and applicable federal and state laws protecting minors' privacy.

10. International Data Transfers

Jet's Pizza is a U.S.-based business, and your personal information is primarily collected, stored, and processed within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Data protection laws in the United States and these other countries may differ from the laws in your country of residence. By using our website and services, you consent to the transfer of your personal information to the United States and other jurisdictions as described in this Privacy Policy.

When we transfer data internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable U.S. law and any other relevant legal frameworks. If you have questions about international data transfers, please contact us at [email protected].

11. Third-Party Websites and Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies or practices. We encourage you to read the privacy policy of every website you visit before providing any personal information.

Third-party services that may be integrated into or linked from our website include, but are not limited to, social media platforms (Facebook, Instagram, Twitter/X), mapping services, and third-party review platforms. Each of these services has its own privacy policy and data practices independent of ours.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no universally accepted standard for how to respond to DNT signals, and our website does not alter its data collection and use practices in response to DNT signals at this time. However, we will continue to monitor developments in this area and update our practices as industry standards evolve.

California residents are entitled to know how we respond to DNT signals under the California Online Privacy Protection Act (CalOPPA). As noted, we do not currently respond to DNT signals from web browsers.

13. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may send you promotional communications about our products, services, special offers, and events. You can opt in to receive marketing communications when you create an account or place an order.

You have the right to opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" or "Opt-Out" link at the bottom of any marketing email we send you.
• Updating your communication preferences in your account settings on our website.
• Contacting us directly at [email protected] and requesting removal from our marketing list.

Please note that even if you opt out of marketing communications, we may still send you service-related emails such as order confirmations, receipts, account notifications, and important updates about changes to our terms or policies.

14. User-Generated Content and Reviews

If you submit reviews, comments, or other user-generated content to our website or social media pages, please be aware that this content may be publicly visible. Do not include sensitive personal information in public posts or reviews. We are not responsible for any personal information that you choose to disclose publicly on our platform.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated Privacy Policy on our website at jetspizza-meal.top with a new "Last Updated" date.
• Send an email notification to registered users where the changes are material and affect your rights.
• Display a prominent notice on our website homepage for a reasonable period following the update.

Your continued use of our website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

16. How to File a Complaint

If you have concerns about how we handle your personal information or believe that we have violated your privacy rights, we encourage you to contact us first so that we can address your concerns directly.

16.1 Contacting Us Directly

Please submit your complaint or concern in writing to:

We will acknowledge your complaint within 10 business days and work to resolve your concern within 30 calendar days.

16.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response or believe that we are processing your personal data in violation of applicable law, you have the right to file a complaint with the relevant data protection or consumer protection authority:

• Federal Trade Commission (FTC): The FTC is the primary U.S. federal agency responsible for consumer protection and privacy enforcement. You may file a complaint online at reportfraud.ftc.gov or by calling 1-877-382-4357.
• California Residents — California Privacy Protection Agency (CPPA): If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
• California Attorney General: You may also contact the California Office of the Attorney General at oag.ca.gov/privacy.
• State Attorneys General: Residents of other U.S. states may contact their respective state Attorney General's office for consumer protection matters related to privacy.

17. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please do not hesitate to contact us:

We are committed to working with you to resolve any privacy concerns in a fair, transparent, and timely manner. Thank you for trusting Jet's Pizza with your personal information. We take that trust seriously and are dedicated to protecting your privacy every step of the way.